Challenge: PDO’s email archiving system was complex, unreliable, and difficult to use, impacting 22,000 employees and increasing costs and risks.

Solution: As a change management outsourcer for Bahwan IT, Riwaia designed internal communications with the motto “Access your emails with a click, search, and go.” We delivered clear messaging, email campaigns, and visuals to simplify the system and improve the user experience.

Result: The project reduced costs, mitigated risks, and improved employee satisfaction, driving PDO’s digital transformation